Terms of Service
Terms of Service
Last Updated: June 2026
Overview
This website is operated by Serial Future Visions, Inc. Throughout the site, the terms “we”, “us” and “our” refer to Serial Future Visions, Inc. Serial Future Visions, Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website.
Our store is hosted on Shopify Inc.
Section 1 - Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
You must not transmit any worms, viruses, or destructive code.
A breach of these Terms may result in immediate termination of Services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks.
Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
Headings used in this agreement are included for convenience only.
Section 3 - Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is inaccurate, incomplete, or not current.
Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
Historical information may be present and is provided for reference only.
Section 4 - Modifications to the Service and Prices
Prices for our products are subject to change without notice; however, such changes will not affect orders that have already been placed and confirmed.
For consumers in the European Union, prices displayed on the site include applicable VAT where required by law unless otherwise stated.
We reserve the right to modify or discontinue the Service at any time without notice.
Section 5 - EU Consumer Rights
If you are purchasing as a consumer within the European Union, you benefit from mandatory consumer protection rights under applicable law, including:
- a statutory right of withdrawal within 14 days of delivery, which may be exercised using our dedicated Right of Withdrawal form
- a statutory legal guarantee of conformity for qualifying goods for up to 2 years
- remedies in the event of defective, damaged, or non-conforming goods
Nothing in these Terms excludes, restricts, or limits rights available to you under mandatory applicable consumer protection laws.
Where any provision of these Terms conflicts with mandatory consumer protection law, mandatory law shall prevail.
Section 6 - Products or Services
Certain products or services may be available exclusively online through the website.
These products or services may have limited quantities and are subject to return, refund, statutory withdrawal rights, and applicable legal guarantees in accordance with our Refund Policy and applicable law.
As an EU consumer, you benefit from a statutory 14-day right of withdrawal, a 2-year legal guarantee of conformity, and our voluntary extended commercial return policy as described in our Refund Policy.
We have made every effort to display product images and colors as accurately as possible, but we cannot guarantee that your monitor’s display of any color will be accurate.
Norlan products are precision-crafted premium glassware, including hand-blown and double-walled borosilicate designs.
Minor variations in:
- size
- shape
- color
- internal bubble patterns
- wall thickness
- weight
are natural characteristics of artisanal glass production and do not constitute defects unless they materially affect intended product performance.
We reserve the right to limit sales by person, region, or jurisdiction on a case-by-case basis.
We reserve the right to discontinue products at any time.
Any offer for products or services made on this site is void where prohibited.
Section 7 - Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order.
Restrictions may include orders placed under the same customer account, payment method, or billing/shipping address.
You agree to provide current, complete, and accurate purchase and account information.
For more detail regarding returns, refunds, statutory withdrawal rights, and legal guarantees, please review our Refund Policy and Right of Withdrawal page.
Section 8 - Optional Tools
We may provide access to third-party tools over which we neither monitor nor control.
Use of such tools is entirely at your own risk and discretion.
Section 9 - Third-Party Links
Certain content, products, and services may include materials from third parties.
We are not responsible for examining or evaluating third-party content or websites.
Section 10 - User Comments, Feedback and Other Submissions
If you send submissions, comments, suggestions, proposals, or other materials, you agree we may use them without restriction.
You are solely responsible for any comments you make.
Section 11 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 12 - Errors, Inaccuracies and Omissions
Occasionally there may be information containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability.
We reserve the right to correct such errors without prior notice.
Section 13 - Prohibited Uses
You may not use the site or its content:
- for unlawful purposes
- to violate regulations or laws
- to infringe intellectual property rights
- to harass, abuse, insult, harm, or discriminate
- to submit false or misleading information
- to upload malicious code
Violation may result in termination.
Section 14 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, timely, secure, or error-free service.
The Service and all products are provided “as is” and “as available,” except where otherwise expressly stated by us or required by law.
For consumers within the European Union: Nothing in these Terms limits your statutory rights, including your 2-year legal guarantee of conformity, your right of withdrawal, or our liability for death, personal injury, or damage to private property caused by our negligence, willful misconduct, or a defective product under applicable product liability laws.
Subject to the preceding paragraph, Serial Future Visions, Inc. shall not be liable for business losses, loss of profits, or indirect or consequential damages that were not reasonably foreseeable by both parties at the time the contract was formed.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Section 15 - Liability for Breach
If you use the Service for any unlawful purpose or in violation of these Terms, you may be held liable for foreseeable damages incurred by Serial Future Visions, Inc. as a direct result of your breach, in accordance with applicable law.
Section 16 - Severability
If any provision of these Terms is unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed.
Section 17 - Termination
These Terms remain effective unless terminated by either you or us.
We may terminate access if you violate these Terms.
Section 18 - Entire Agreement
These Terms and related policies constitute the entire agreement between you and us.
Any ambiguities shall not be construed against the drafting party.
Section 19 - Governing Law
These Terms and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict-of-law provisions.
For consumers residing in the European Union, this choice of governing law does not deprive you of protections afforded by mandatory consumer protection laws of your country of habitual residence.
In the event of a dispute, EU consumers may bring claims to enforce consumer protection rights in the courts of their resident EU Member State.
Section 20 - Changes to Terms of Service
You can review the most current version of these Terms at any time on this page.
We reserve the right to update these Terms to reflect changes in applicable law, business operations, or new features of our Service.
For consumers within the European Union, any material changes to these Terms will apply only to future purchases.
If you have an existing unfulfilled order, the Terms in effect at the time your order was placed will continue to govern that transaction.
Section 21 - Contact Information
Questions about the Terms of Service should be sent to: